Privacy Policy

Olive + Stone Interior Styling ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at oliveandstoneinterior.com, communicate with us via email or SMS, or engage our services.

Information We Collect

We may collect the following types of personal information:

• Contact information - your name, email address, phone number, and mailing address
• Project details - information about your space, styling preferences, and service needs that you provide through our contact form or during consultations
• Communication records - emails, text messages, and other correspondence between you and our team
• Website usage data - pages visited, time spent on site, browser type, and referring URLs, collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide and deliver our interior styling services
• Send appointment confirmations, project updates, and service-related communications via email and SMS
• Send occasional marketing communications about our services, promotions, or design tips (with your consent)
• Improve our website and services
• Comply with legal obligations

Email Communications

When you provide your email address through our contact form or during the course of our services, you may receive:

• Transactional emails - consultation confirmations, project updates, invoices, and other service-related messages
• Marketing emails - design inspiration, promotions, and company updates (only with your opt-in consent)

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in every marketing email or by contacting us directly. Unsubscribing from marketing emails will not affect transactional communications related to active projects.

SMS / Text Message Communications

By providing your phone number and opting in to receive text messages from Olive + Stone, you consent to receive SMS communications including:

• Appointment reminders and scheduling confirmations
• Project updates and coordination messages
• Promotional messages about our services (only with your express consent)

Message frequency varies based on your project and communication preferences. Standard message and data rates may apply.

To opt out of SMS communications at any time, reply STOP to any text message you receive from us. After opting out, you will receive a confirmation message and no further texts will be sent. You may also contact us directly to be removed from our SMS list.

For help, reply HELP to any text message or contact us at Kara@oliveandstoneinterior.com.

No sharing of SMS consent - your SMS consent and phone number will not be shared with or sold to third parties for their marketing purposes, except as required by our SMS service provider to deliver messages on our behalf.

SMS consent is not a condition of purchasing any service from Olive + Stone.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers - trusted third-party tools we use for email delivery, scheduling, payment processing, or website analytics, who are contractually obligated to protect your data
• Legal requirements - when required by law, regulation, or legal process
• Business transfers - in connection with a merger, acquisition, or sale of assets, with notice provided to you

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS communications by replying STOP

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: